Porting your data
Portability sounds like a way to move your account wholesale. It is narrower: it gives you the data you provided, in a machine-readable format, and it does not transfer the operator’s verification of you. This page sets out what travels, the format to ask for, and why a switch still means a fresh check.
Field 01Portability is an export right, not a transfer of trust
Portability gives you a right to receive the personal data you provided, in a structured, commonly used and machine-readable format, and — where it is technically feasible — to have it transmitted to another controller. The important word is provided: portability reaches data you supplied, or that was observed from your activity, on a consent or contract basis. It does not reach the operator’s internal assessments, its derived risk scores or its legal records. So the right is best understood as a clean export of your own history rather than a handover of the operator’s file on you.
Provided, not inferred
Portability covers the data you gave and the activity you generated. The operator’s own conclusions about you — risk ratings, internal notes — are not “provided” data and do not travel under this right.
Field 02What travels, and what stays behind
The data that travels is the data you supplied — account details and the activity you generated — supplied on a consent or contract basis. That covers your profile fields, your transaction and activity history, and records of your choices. It does not cover internal assessments, anti-money-laundering records held on a legal obligation, or data about other people. The split is the same shape as elsewhere on this desk: provided data on a consent or contract basis is portable, everything on a legal floor is not.
- Profile fields
- The account details you supplied — portable as provided data.
- Activity history
- Deposits, withdrawals and play you generated — portable.
- Your choices
- Consent and preference records — portable as data you provided.
- Internal assessments
- Risk scores and internal notes — not provided data, not portable.
- Legal records
- AML and identity records on a duty — not portable.
Field 03The format to ask for
A portability reply should be in a structured, commonly used and machine-readable format — a CSV or JSON export rather than a PDF or a set of screenshots. The precise ask is: “Please provide, in a structured machine-readable format such as CSV or JSON, the personal data I provided to you, together with an explanation of the fields.” Ask for it as an export, not as a document, because a structured file can be checked field by field and is what makes the right usable. If you also want the operator’s internal record, that is an access request rather than a portability request, and the two can be made together.
Field 04Why a switch still means a fresh verification
Portability does not transfer an operator’s verification of you to another operator. A second operator is licensed separately and must satisfy its own identity, anti-money-laundering and safer-gambling checks, so it cannot simply inherit the first operator’s work — it verifies you again from scratch under its own rules. That is why the practical value of portability is the clean export, not a shortcut past onboarding. It also means the export is worth requesting well before you intend to move, so the data is in hand while the first account is still open.
How to make an access request
Portability exports what you provided; an access request also returns the operator’s record and the details around it.
Affiliate disclosure and risk warning
Every affiliate link on this page and in the header is a sponsored link to a partner operator, and we may be paid if you open an account through it, at no extra cost to you. That link pays us; it does not improve any decision, it is not a ranking, and it is never a recommendation to play. Nothing on this page is legal, financial, tax or data-protection advice, and nothing here is a prediction about any event or market, or a view on any operator. 18+ only. Every stake is money at risk and can be lost in full. The data rights explained here — access, rectification, erasure, portability, objection, restriction, consent and retention — are general descriptions of how the mechanisms usually work, not a statement of the law that applies to you: data-protection and record-keeping rules differ between countries, states and provinces and change over time, and an operator may lawfully hold data that a rights request cannot remove, because a licence or anti-money-laundering duty requires it. This page does not name any operator and is not a substitute for that operator’s privacy notice or for advice from a data-protection authority or a qualified adviser. Never stake money you cannot afford to lose, never borrow to play, and never chase losses with a larger stake. Gambling can cause serious financial harm, including debt and damage to relationships and mental health. Free and confidential support is available in most countries through national gambling-harm helplines, for players and for the people around them.